Terms and Conditions

Welcome to Berber Creations! These Terms and Conditions (“Terms”) govern your use of our website www.berbercreations.com (“Website”), operated by Berber Creations Ltd (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website.​

1. Company Information

  • Business Name: Berber Creations Ltd​

  • Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom​

  • Company Registration Number: 13190366​​

  • Email: [email protected]​

  • Phone: +442037698292​

2. Eligibility

By using our Website, you affirm that you are at least 18 years old or have obtained the consent of a parent or legal guardian. If you are entering into this Agreement on behalf of an entity, you represent that you are authorized to bind that entity to these Terms.​

3. Account Registration

While you can browse our Website without registering, certain features, such as placing orders, require you to provide accurate and complete personal information. You agree to maintain the confidentiality of your account credentials and are responsible for all activities under your account.​

4. Products and Services

Berber Creations offers handmade Moroccan rugs available for purchase through our Website. All products are shipped directly from Morocco using DHL and FedEx. Please note that international deliveries may incur import duties and taxes, which are the responsibility of the customer.​

5. Orders and Payment

By placing an order, you agree to pay the specified price for the product, along with any applicable shipping fees. We accept payments through secure gateways, including major credit cards and PayPal. By using our payment services, you agree to comply with the terms of our payment processors.​

6. Delivery

We strive to deliver products within the estimated timeframes; however, delivery dates are not guaranteed, and delays may occur. The risk of loss passes to you upon delivery.​

7. Returns and Refunds

You may return products within 30 days of delivery for a full refund, provided the items are in their original condition. Customers are responsible for return shipping costs and any duties on international returns. Refunds will be processed to the original payment method.​

8. User Conduct

You agree not to use the Website for unlawful purposes or to transmit harmful content. Prohibited activities include, but are not limited to, infringing on intellectual property rights, transmitting viruses, or engaging in fraudulent conduct.​

9. Limitation of Liability

To the fullest extent permitted by law, Berber Creations shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased.​

10. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.​

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the new Terms.​

12. Contact Information

For questions or concerns regarding these Terms, please contact us at:

Berber Creations Ltd
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Email: [email protected]
Phone: +442037698292

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By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.