Privacy Policy

OUR COMMITMENT TO PRIVACY At Berber Creations, founded by Oumaima Bahou, we value and respect your privacy. This Privacy Policy (“Policy”) explains the types of personal information we collect, how we use and protect it, and when we may share it with third parties. By using our Website www.berbercreations.com, you consent to the management of your information as described in this Policy.

Last Updated: May 11, 2026

1. WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect information necessary to process your artisanal rug orders and provide a personalized experience:

  • Name and Identity details.

  • Contact information (Email, Phone number: +212 638 938 112).

  • Shipping Address (e.g., the address provided for your order).

  • Payment information (Processed securely via PayPal; we do not store your full credit card details).

2. HOW DO WE USE YOUR INFORMATION?

We use your personal information to:

  • Process and fulfill your orders for handmade Moroccan rugs.

  • Communicate regarding shipment tracking (via DHL/FedEx) and order confirmations.

  • Improve our website and your shopping experience.

  • Protect the security of our artisanal business and prevent fraud.

3. DATA TRANSFERS & LEGAL BASIS

As an artisanal business based in Morocco, we process your data in accordance with Moroccan data protection laws and international standards like GDPR for our European clients. By using our website, you acknowledge that your information will be managed by our headquarters in Tangier, Morocco.

4. SHARING INFORMATION WITH THIRD PARTIES

We only share information with trusted partners necessary for our operations:

  • Payment Processors: Such as PayPal, to ensure secure transactions.

  • Shipping Couriers: Such as DHL and FedEx, to deliver your rug directly from our workshop to your door.

  • Legal Compliance: We may disclose information if required by law or to protect the rights of Berber Creations and Oumaima Bahou.

5. COOKIES AND TRACKING

We use cookies to enhance your experience, remember your cart, and analyze website traffic. You can manage cookie settings through your browser, though some features of the site may be affected.

6. DATA SECURITY

We take the security of your data seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect sensitive information during transmission. As a direct producer, we ensure that your personal and order data is handled with the same care as our handmade rugs.

7. CONTACT US

For any questions regarding your privacy, or to update your personal data, please contact us directly:

  • Founder: Oumaima Bahou

  • Email: contact@berbercreations.com

  • Phone: +212 638 938 112

  • Mailing Address: 1A COMP LOTINORD IMM A1 ET.2 N.8, COMP RESI MARJANE, Tanger, 90000, Morocco