Privacy Policy

 

OUR COMMITMENT TO PRIVACY

At Berber Creations, we value and respect your privacy. This Privacy Policy (“Policy”) explains the types of personal information we collect, how we use and protect it, and when we may share it with third parties. By providing us with personal information or using our Website (as defined below), you consent to the collection, use, disclosure, protection, and management of your information as described in this Policy.

Last Updated: January 21, 2020

WHAT PERSONAL INFORMATION DOES BERBER CREATIONS COLLECT?

We may collect the following personal information when you interact with our Website, place an order, or contact us:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Credit card or payment details

  • Order history

Note: We do not store or share your credit card information.

HOW DOES BERBER CREATIONS USE MY PERSONAL INFORMATION?

We may use your personal information for the following purposes:

  • To process and fulfill your order, including sending confirmation and shipment emails

  • To communicate with you about our products, services, contests, and promotions (unless you opt out)

  • To administer and fulfill contests and promotions

  • To understand your shopping preferences and improve your experience

  • To improve our website, products, and services

  • To protect the security of our Website and business

Note: By using our website, you consent to the processing of your information under Moroccan law and the transfer of your data to Morocco and other countries.

DOES BERBER CREATIONS SHARE MY PERSONAL INFORMATION?

We may share your personal information in the following ways:

  • Third-Party Service Providers: We may share your information with trusted third parties (e.g., website hosting, payment processing, fraud monitoring) to provide services on our behalf. These third parties are required to protect your information and comply with applicable privacy laws.

  • Promotions and Marketing: We may combine your information with publicly available data or work with promotional partners to offer products, services, or promotions tailored to you.

  • Advertising: We may use third-party companies to place targeted ads based on your activity on our website. These companies may use cookies and other tracking technologies to display relevant ads.

  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to government requests, or protect the rights of Berber Creations.

HOW DO I OPT OUT OF RECEIVING PROMOTIONAL COMMUNICATIONS?

If you no longer wish to receive promotional emails from us, you can opt-out by clicking the “unsubscribe” link in the footer of any email. However, we may continue to send non-promotional emails, such as order confirmations or account-related communications.

For postal mail, please contact us at [email protected] with your full name and address, and we will remove you from future mailings. Please allow 6-12 weeks for processing.

WHAT ABOUT LINKS TO OTHER WEBSITES?

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing the privacy policies of those sites.

HOW DOES BERBER CREATIONS USE COOKIES AND TRACKING TECHNOLOGIES?

We use cookies and pixel tags (also known as web beacons or clear GIFs) on our Website to enhance your shopping experience, personalize content, and analyze usage. These technologies help us:

  • Remember your shopping cart and preferences

  • Monitor website performance and trends

  • Display tailored advertisements based on your behavior

You can adjust your browser settings to block cookies, but this may affect your experience on our Website.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We take appropriate measures, including encryption and secure technologies, to protect your personal information. Our Website uses Secure Sockets Layer (SSL) encryption to safeguard sensitive information like payment details during transmission.

CONTACT US

If you have questions about this Privacy Policy, wish to update your information, or need assistance, you can contact us:

  • Email: [email protected]

  • Phone: +44 20 3769 8292

  • Mailing Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom